Refund Policy

DIGITAL PRODUCTS

You have thirty (30) days from the date of purchase to request a refund. If received on or before the 30th day, you will receive a full refund. If the
request is received on or after the 31st day of purchase, no refund will be issued.

You may reach out to our support team at support@1800bitcoin.com within 30 days of your purchase or the most recent payment to submit a written email request for a refund.

When contacting our support team please provide the following information:

-Contact us from the email used at purchase.
-Name of product/course.
-Description of issues (e.g., request for refund).
-The last 4 digits of the card that is on file.
-The date of the payment.
-The dollar amount of the payment.

Once received, we will process the refund within one week and your funds should appear within 2 weeks of the return being processed.

PHYSICAL PRODUCTS

In addition, if you have purchased a “physical good” (for example, a book or other tangible product) from 1-800-Bitcoin or any related brands, you may receive a limited refund if you comply with the following conditions (unless otherwise specified):

-Contact our support team within the stated refund period;
-You must return the physical goods to 1-800-Bitcoin immediately, according to the shipping and other instructions you will receive by email after requesting a refund;
-The physical goods must be returned to 1-800-Bitcoin in like-new, or re-sellable condition, as determined in 1-800-Bitcoin’s sole, reasonable discretion.

For international customers returning physical goods from outside the United States, you are responsible for all shipping costs and other costs incurred for returning your item (unless otherwise specified). Original shipping costs are non-refundable and your refund will be on the product cost only. The time it will take for your returned item to arrive to us and be processed will vary depending on the shipping method you select. If you are shipping an item over $75, we recommend adding tracking and insurance to the shipment. We cannot guarantee that we will receive your returned item. Additionally, shipping charges do not include any potential tariffs, duties, custom or other fees or taxes that an individual country may impose upon import. You are responsible for any additional fees that may be levied by the country where
the product is being imported.